Drummond Certificate of Health IT Compliance
  • Holds Certificate No:
  • Date Certified: 02/23/2018
  • Effective Date: 2015 Edition
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Patient Portal: Duplicate Emails
Posted by Jose Ortiz on 21 February 2019 12:54 PM

Dear Praxis Clients,


It has come to our attention that some clinics inadvertently may use a single email on more than one patient.

We have made available a query to help you identify if this has taken place. It will display the patients who are using the same email. If you encounter examples, we strongly suggest correcting them immediately.


Simply download, unzip, and import the query from this file: http://www.praxisemr.com/downloads/clients_downloads/Duplicate_Emails_Feb-21-19.zip


If you have any further questions please contact support or your trainer.




Praxis Support Team

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SOLUTION: DIT License Renewal Alert - ALL PRAXIS VERSIONS - January 2019
Posted by Emily Bracho on 04 January 2019 12:23 PM

Dear Clients,


In order to avoid the yearly DIT License renewal alert, we have made available a fix through a component you can download and apply as of today Friday January 4th 2019.

Based on your system setup, please do the following:


Component: http://www.infor-med.com/OnlineUpdate5/26Hotfix83/DIT.exe



> Local Server - Workstation with local installation:

 1. Download and run the component as the local Windows Administrator on server and workstation.


> Local Server - Terminal Server:

1. Download and run the component as the local Windows Administrator on server and terminal server.


> Cloud Server:

1. If not done already, contact our live support and we will apply this for you.


We appreciate your cooperation and understanding. Feel free to contact our support team if you have any questions.




Praxis Support Team

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Praxis v7.2 - Fixes
Posted by Jose Ortiz on 07 November 2018 01:21 PM

Dear Praxis Clients,


As we continue to improve our development efforts, we wish to make you aware of new fixes that are released for Praxis 7.2.

The screenshot below will point out where you can view what fix has been applied. The last 2 digits would indicate in this example that 17 fixes have been applied. Currently 18 available.


If you have Praxis on client workstations, please download and run the following component to apply latest fix: http://www.infor-med.com/OnlineUpdate5/26Hotfix83/Patch_v56.36.exe

Note: apply as local Windows Administrator, with Praxis closed. Reboot the machine after applied.




If you connect via Terminal Services (server + terminal server), the same component must be downloadd and applied on the server and terminal server. All users must be off Praxis, also followed by reboot.


Cloud Users

Please contact our Live Support to coordinate application from 8am to 8pm EST.


We appreciate your patience and cooperation. Please do not hesitate in contacting us if any questions arise.




Praxis Support Team

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